I am a Senior UX Researcher who is passionate about understanding user behaviors, needs, and motivations through various research methodologies. My favorite part of what I do comes after the analysis phase, when I am able to take results and turn them into valuable recommendations. These recommendations are the driving force behind intuitive and user centered designs.
March 2023- Present
Led and planned generative and evaluative research in partnership with product and cross-functional teams by selecting the most effective and suitable methods aligned with specific objectives and timelines.
Consulted with product and cross-functional teams to create strategies for uncovering user needs, motivations, expectations, and pain points, aiming to identify opportunities for problem-solving and value creation throughout the product development process using methods such as contextual inquiry, user interviews, workshops, surveys, etc., throughout the product-development process
Coached peers and others across teams by defining best practices and creating educational programs to keep the team updated on human-centered design, research, and industry trends.
Identified, defined and shared improvements to Experience Research team operations: processes, methods, guidelines, tools, templates, and knowledge repositories.
January 2022- March 2023
Worked with product, design, and development teams to identify key research questions and goals.
Designed and executed research studies using appropriate research methods like usability testing, workshops and surveys for the project, timelines, and business needs.
Analyzed data to provide actionable insights for both short-term and long-term product development.
Shared and presented research findings to teams and leaders across the organization.
October 2019 - January 2022
Planned and executed generative and evaluative user research in order to translate findings into strategic and tactical recommendations for internal stakeholders, including senior management.
Collaborated and consulted across teams to prioritize and execute research within accelerated project timelines and agile development cycles.
Promoted and educated the organization about user experience research
Helped manage and grow the knowledge repository.
May 2017 - October 2019
Supported multiple teams and projects with research
Created proposals with research plans and timelines.
Proposed and conducted a variety of research methods including but not limited to competitive analysis, card sorting, tree testing, first click tests, literature reviews, interviews, surveys, & usability testing.
Compiled and shared results in a clear and impactful way.
Provided guidance and mentorship to other researchers on the team.
Fostered strong relationships across teams to improve collaboration and communication."
May 2016 - May 2017
Used research methods like feature analysis, competitive analysis, card sorting, interviews, and usability testing.
Created wireframes and interactive prototypes to guide the product team.
November 2015 - May 2016
Conducted research to understand customer needs, behaviors, and motivations, which informed product strategies and design decisions.
Created wireframes and prototypes to explore and visualize different design ideas.
A/B Testing
Card Sorting
Contextual Inquiries
Data Analysis
Diary Study
Ethnographic Studies
First Click Testing
Interviews
Journey Map Creation
Literature Reviews
Persona Creation
Statistical Analysis
Surveys (Qualitative, Quantitative)
Tree Testing
Usability Testing (Remote, In-Person, Moderated, Unmoderated)
Workshops
Adventures with my dog, Murray
Bouldering & Climbing
Camping
Cycling
Fly Fishing
Gardening
Hiking
Running
Snowboarding
Volunteering
M.A. RESEARCH METHODS & STATISTICS
Incomplete
USER EXPERIENCE DESIGN IMMERSIVE
2015
B.F.A. GRAPHIC DESIGN
Graduated 2009
A.A.S. FASHION DESIGN
Graduated 2006