I am a Senior UX Researcher who is passionate about understanding user behaviors, needs, and motivations through various research methodologies. My favorite part of what I do comes after the analysis phase, when I am able to take results and turn them into valuable recommendations. These recommendations are the driving force behind intuitive and user centered designs.
March 2023- Present
Collaborating to create a research approach that will be leveraged by designers.
Evangelizing research and educating designers on how to link research with design.
Using a mixed-method approach at multiple stages of the design thinking process to build empathy with our users and ensure we are building the right solutions to solve the right problems.
Co-creating and managing a research repository.
January 2022- March 2023
Identified key research questions and objectives in partnership with product, design, and development teams.
Designed and executed research studies using appropriate research methods for the project, timelines, and business needs, using research methods that spanned from usability studies to co-creation workshops.
Analyzed data and findings to define actionable insights for both short term and long-term product development.
Socialized, collaborated, and presented research work and findings to multiple teams and leaders, across the organization.
October 2019 - January 2022
Analyzed the scope of research requests to develop appropriate research plans based on available resources.
Planned, conducted and analyzed evaluative and generative user research in order to translate findings into strategic and tactical recommendations.
Designed and delivered research reports for a wide variety of internal partners.
Evangelized and educated members of the organization about UX research.
May 2017 - October 2019
Supported multiple teams and strategy projects from a research perspective.
Created proposals which included research plans and timelines.
Proposed and conducted a variety of research methods including but not limited to competitive analysis, card sorting, tree testing, first click tests, literature reviews, interviews, surveys, & usability testing.
Compiled and shared results in a way that was understandable and impactful.
Provided guidance and mentorship to other researchers on the team.
Built and nurtured relationships within the business organization in an effort to increase collaboration and communication with research across teams.
May 2016 - May 2017
Conducted research methods such as feature analysis, competitive analysis heuristic analysis, card sorting, tree testing, interviews and usability testing.
Created wireframes and interactive prototypes as a source of truth for the product team.
November 2015 - May 2016
Carried out customer discovery studies to understand user needs, behaviors, motivations, and insights that helped shape product strategies and design decisions.
Explored and visualized a range of hypotheses and potential design solutions through low to high fidelity wireframes and prototypes.
A/B Testing
Card Sorting
Contextual Inquiries
Data Analysis
Ethnographic Studies
First Click Testing
Interviews
Journey Map Creation
Literature Reviews
Persona Creation
Statistical Analysis
Surveys (Qualitative, Quantitative)
Tree Testing
Usability Testing (Remote, In-Person, Moderated, Unmoderated)
Workshops
Adventures with my dog, Murray
Bouldering
Camping
Cycling
Fly Fishing
Gardening
Hiking
Running
Snowboarding
M.A. RESEARCH METHODS & STATISTICS
Incomplete
USER EXPERIENCE DESIGN IMMERSIVE
2015
B.F.A. GRAPHIC DESIGN
Graduated 2009
A.A.S. FASHION DESIGN
Graduated 2006